The realisation of Healthy Communities for A Healthy Nation remains central to the project implementation by FACT Zimbabwe. In the wake of the COVID-19 pandemic, reaching out to communities with the much-needed health related services has been a major setback in project implementation.
Since the onset of the COVID-19 pandemic, FACT Zimbabwe embraced alternative engagement strategies to ensure beneficiaries and the community at large are aware of the various services available. These strategies included radio broadcasts to raise awareness and dissemination of COVID-19 prevention messages, telephonic follow ups to beneficiaries through community cadres (Village Health Workers, Community Child Care Workers and Community Based Facilitators). 
More than 7,8 Million listeners have been engaged through radio broadcasts and spot advertisements carrying key messages; and 36,609 households have been reached through SMS, Whatsapp and telephone calls.
Shamiso Mudyiwa and other Community Child-care Workers worked tirelessly despite the raging effects of COVID-19 in Zimbabwe and ensured more than 125,000 children and their caregivers living and/or affected with HIV were retained in care and received the much-needed support.
The onset of the COVID-19 pandemic affected interactions with communities which saw them embrace virtual platforms (SMSs, WhatsApp and phone calls) to continuously engage beneficiaries sharing information on COVID-19 and ensuring they are tracked constantly. FACT Zimbabwe in 2020, worked with a total of 856 Community Child-care Workers in Manicaland and Masvingo provinces.